Contact Customer Support: (866) 289-2101

Onboarding Preflight Checklist

Before we get started please have your usernames and passwords ready for your:

Constant Contact

Email

Admin Access for Your Company Website

You may also need to prepare usernames and passwords for your Instagram and LinkedIn accounts.

If you have never created these accounts, our Onboarding Specialist can help to set that up with you

A Photo ID

If you have never run a Meta Business Page or Google Ads, upload a picture of a government-issued Photo ID to your computer. clearly showing your name. 

(Driver’s license, National identity card, or Passport). This will help to prove you are the legitimate owner of the business.

Credit Card

If you plan to or are considering running ads, you must have your credit card ready. You will not be charged until you start running a campaign, and we can also suspend any screen-sharing as you enter your credit card information.

What To Expect During The Call

  • You will need to be in front of your computer for your appointment.
  • Unfortunately, this process will NOT work with a tablet or smartphone.
  • To better serve you, it’s optimal for our Onboarding Specialist to be able to see your screen. This allows us to guide you through the onboarding process. One of the programs we use is called Glance.

Important Note

To protect your business, Constant Contact employees will only assume partial control of your accounts. This will only allow us to add posts, create ads, and monitor traffic on your behalf.

First and foremost, we believe your accounts are your intellectual property. We will help to grant you full admin powers, to the best of our ability.

Facebook / Instagram

The Onboarding Specialist will help:

  • Connect to Meta Business Settings, assign users, and access levels
  • Add or Create a New Page
  • Add or Create a Business Instagram Account
  • Create an Ad Account
  • Set up Two-Factor Authorization
  • Create and install a Meta Pixel to help monitor your traffic
  • Verify your Page on Facebook

Your Personal Marketing Manager will help: 

  • Enter Page Information
  • Upload a Logo and Cover Photo to represent your business
  • Create and Schedule Posts on your behalf
  • Assess a Marketing Budget and Create Ads for Facebook and Instagram
  • Monitor your traffic on Facebook and Instagram

Google

The Onboarding Specialist will help:

  • Connect to or create a Google Analytics Account, assign users, and access
  • Connect to or create a Google Ads account
  • Connect to our create a Google My Business account

Your Personal Marketing Manager will help: 

  • Assess your marketing budget and Create Ads (this can include YouTube)
  • Monitor traffic so know which ads or pages are most effective
  • Assess your pages for SEO
  • Create posts or pages

    LinkedIn

    The Onboarding Specialist will help:

    • Connect to or create a LinkedIn Page, assign users, and access
    • Connect to or create a LinkedIn marketing account

    Your Personal Marketing Manager will help: 

    • Assess your marketing budget and Create Ads
    • Create posts on your behalf

    Twitter / X, TikTok

    Constant Contact does not currently offer services for these platforms

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      We deliver success.

      Capture Leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you – the people who make them go.